Legal
Privacy Policy
Effective July 27, 2026 · Last updated September 30, 2026
Information we collect
When you request service, we may collect your name, phone number, email address, property location, requested service, message, referral data, landing page, and campaign parameters. Basic device and usage data may be collected when analytics is configured.
How information is used
We use information to respond to requests, coordinate services, maintain project records, improve the website, measure marketing performance, prevent abuse, and meet legal or safety obligations.
Service providers and webhook processing
Service requests may be sent to a configured customer relationship management or workflow provider acting for DryRush. Providers receive only information needed to perform the requested service and are expected to safeguard it.
Text messages and consent records
Text messages are optional. If you check the text message box on a service request form, we record your phone number, your choice, the time of submission, the version and exact wording of the disclosure you saw, and the form page, so we can document your consent. We also record whether you left the box unchecked, and any STOP, START, or HELP replies. We use this consent only for service-related texts about your inquiry, appointments, technician arrival, and project updates, not for marketing. Texts are sent through our messaging provider, Twilio. Reply STOP to opt out or HELP for assistance. We do not sell or share mobile numbers or text message consent with third parties for their marketing purposes.
Cookies and analytics
The site may use essential storage and, when configured, analytics or tag-management tools. Browser settings can limit cookies. Campaign parameters may be retained with a request to understand how the visitor reached the site.
Retention and security
We retain information as reasonably needed for the purposes described above. Administrative, technical, and organizational measures are used to reduce risk, but no internet transmission is guaranteed to be completely secure.
Your choices
To request access, correction, or deletion where applicable, email info@dryrush.com. Mailing Address: 9101 NW 7th Ave, #A2, Miami, FL 33150. We may need to verify the request and retain information required by law or legitimate business records.